One format, three channels
The same conversation + message envelope whether the customer wrote on
WhatsApp, Instagram Direct or Messenger. Your handler does not branch per
platform.
Neike sits between Meta and your system. It verifies every inbound signature, normalises WhatsApp, Instagram and Messenger into a single message format, queues delivery with retries, and meters usage. You expose one URL and call one API.
One format, three channels
The same conversation + message envelope whether the customer wrote on
WhatsApp, Instagram Direct or Messenger. Your handler does not branch per
platform.
Delivery you can trust
Inbound and outbound both run through queues with retries and an event store. A failed dispatch can be replayed instead of disappearing.
Onboarding you can embed
Drop Neike’s signup into an iframe inside your own product. Meta validates one origin — ours — and every one of your customers reuses it.
Signed both ways
We verify Meta’s HMAC signature before touching a payload, and every dispatch to you carries the shared token you configured.
Ads and conversations, together
Connect Meta ad accounts, publish campaigns and read results through the same API — and every Click-to-WhatsApp conversation arrives with the ad that started it.